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Delph Dental Practice

Standards of conduct, performance and ethics leaflet

As dental professionals, we work to the standards of conduct, performance and ethics required by the General Dental Council. This means that we

  1. Put patients’ interests first
  2. Communicate effectively with patients
  3. Obtain valid consent
  4. Maintain and protect patients’ information
  5. Have a clear and effective complaints procedure
  6. Work with colleagues in a way that is in patients’ best interests
  7. Maintain, develop and work within your professional knowledge and skills
  8. Raise concerns if patients are at risk
  9. Make sure your personal behaviour maintains patients’ confidence in you and the dental profession

1 Putting patients’ interests first

Patients expect

We will

2 Communicate effectively with patients

Patients expect

We will

3 Obtain valid consent

Patients expect to be asked for their consent to treatment before it starts.

We will

4 Maintain and protect patients’ information

Patients expect

We will

5 Have a clear and effective complaints procedure

Patients expect their concerns or complaints to be acknowledged, listened to and dealt with promptly.

We will

6 Work with colleagues in a way that is in patients’ best interests

Patients expect:

We will

7 Maintain, develop and work within your professional knowledge and skills

Patients expect:

We will

8 Raise concerns if patients are at risk

Patients expect:

We will

9 Make sure your personal behaviour maintains patients’ confidence in you and the dental profession

Patients expect:

We will

Last updated: Thursday 26 April, 2018